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Customer Service
Home > Customer Service
Enable Customer Service teams to improve the customer experience with ability to;
View customer and site details in one system
Track customer related activity, calls and follow-ups
Manage Grid access and Planning permissions
Manage scaffolding
Capture all customer data and interactions
Plan / track installations progress
Manage MCS compliance
Improve customer experience
Manage hand offs across teams
Schedule installers
Track job completion / delays
Manage grid access & commissioning process
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